#professional-communication
19 episodes
#2832: The Two-Tiered World of Support
How technical account managers and premium SLAs create a support tier that’s almost a different product from consumer chatbots.
#2675: When AI Makes Documentation Effortless
The key documents every consultant needs—and how AI makes them effortless to create and maintain.
#2669: Low-Touch Lead Qualification for Solo Consultants
Stop wasting hours on calls with unqualified leads. Learn low-touch vetting that filters bad fits without sounding hostile.
#2648: The Art of the Brief: Writing What Busy People Actually Need
Why a crisp 600-word brief is harder than a 10-page report—and how AI changes the game.
#2644: Crafting Agendas That Actually Work (With AI)
Stop writing table-of-contents agendas. Learn the diplomat’s method for crafting meetings that actually achieve their goals.
#2636: Take Notes Like a Diplomat
What WikiLeaks cables teach us about capturing meetings: judgment over transcription, context over completeness.
#2607: Life Coaching vs Therapy: How to Choose
Life coaching, therapy, or something else? A practical framework for navigating the confusing world of helping professions.
#2281: Startup Funding Decoded: Stages, Dilution, and Exit Realities
Unpacking how startup funding works, from seed to exit, and why most equity grants don’t deliver as expected.
#1378: The Power of Professional Dissent: Why Being Wrong is Right
Stop being a "yes-man" and start being a risk architect. Discover how professional dissent is becoming a high-value skill in the age of AI.
#1307: Digital Protocols: Why Modern Manners Feel Like Software
Manners aren't disappearing—they're becoming context-aware. Learn why a "Hey" might be more polite than a "Dear Sir" in the digital age.
#1304: The Architect Spouse Survival Guide: Social Camouflage
Stop nodding blankly at floor plans. Master the "secret language" of architects to survive studio visits and gallery openings with ease.
#1164: The Triple Homicide of the Soul: The Ethics of Gossip
Explore why the truth can be a weapon and how ancient Jewish wisdom treats gossip as a "triple homicide" of the soul.
#1105: The Great Dish Debate: An Apology and a Plan
After a heated clash over dirty dishes, Corn returns to apologize and share the new "Poppleberry Way" of keeping the peace.
#820: The Art of ADHD Diplomacy: Explaining Your Brain
Stop apologizing for your brain. Discover how to explain ADHD focus and transitions to others without the friction or the shame.
#805: Mastering B-L-U-F: The Military Secret to Better Emails
Stop burying the lead. Learn how the military’s B-L-U-F framework can save you hours a week and cut through digital noise.
#715: The Modesty Trap: How to Sell Yourself Without Bragging
Struggling to talk about your wins? Learn how to reframe self-promotion as objective data and overcome the cultural pressure to stay small.
#698: The Guilt-Free No: Breaking the Cycle of People Pleasing
Stop saying yes when you mean no. Discover how to set firm boundaries and overcome the shame of "fawning" in your relationships.
#630: The Hidden Labor of Technical Consultants
Ever wonder how TV shows get those tiny details exactly right? Herman and Corn dive into the world of technical advisors and "verisimilitude."
#494: The Telegram That Teaches You to Write
Learn how the rigid structure of diplomatic cables can transform your professional reporting and help you cut through the noise.